Terms of service

Terms of Service

Welcome to Scentaura Hub. These Terms of Service (“Terms”) govern your use of our website www.scentaura-hub.com, as well as our products and related services. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. General

Scentaura Hub is an online fragrance and lifestyle brand offering products through its official website and authorized platforms.
These Terms apply to all visitors, users, and customers of Scentaura Hub.
We reserve the right to update or modify these Terms at any time. Any changes will take effect once posted on our website.

2. Eligibility

By using our website, you confirm that you are at least 18 years of age or have obtained parental consent.
You agree to provide accurate, complete, and up-to-date information when registering or placing an order.

3. Products & Availability

We strive to ensure all product descriptions, images, and pricing are accurate. However, occasional errors may occur, and we reserve the right to correct them at any time.
Product availability may vary, and we do not guarantee that all items will always be in stock.

4. Pricing & Payment

All prices are listed in AED (United Arab Emirates Dirhams) unless stated otherwise.
Prices may change without prior notice due to promotions, availability, or currency fluctuations.
Accepted payment methods include credit/debit cards, online wallets, and Cash on Delivery (COD) where applicable.
By completing a purchase, you authorize Scentaura Hub to charge your selected payment method for the total order amount.

5. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.
Estimated delivery times are provided as a guide only and are not guaranteed.
Scentaura Hub is not responsible for delays caused by customs, couriers, weather conditions, or other factors beyond our control.

6. Returns & Refunds

Returns and exchanges are managed in line with our Return & Exchange Policy.
Refunds, where applicable, are processed to the original payment method after verification and approval.

7. Intellectual Property

All content featured on www.scentaura-hub.com, including text, graphics, images, product designs, and logos, is the exclusive property of Scentaura Hub and protected under applicable copyright and trademark laws.
You may not copy, reproduce, distribute, or modify any content without prior written consent from Scentaura Hub.

8. Prohibited Activities

You agree not to:

Use our website for any unlawful or unauthorized purpose.
Interfere with the operation, security, or functionality of the website.
Misuse our products or attempt to resell them without authorization.

9. Limitation of Liability

Scentaura Hub shall not be held liable for any indirect, incidental, or consequential damages arising from your use or inability to use our website or products.

10. Privacy

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

Contact Us

For any questions or concerns regarding these Terms, please reach out to us:
📧 Email: info@scentaura-hub.com
🌐 Website: www.scentaura-hub.com